FREQUENTLY ASKED QUESTIONS
Yes, you will receive the exact product shown in the pictures. All images on our website are of the actual products, captured to represent their true design, color, and quality. However, please note that slight variations in color may occur due to different lighting conditions, mobile/desktop screen settings, or photography angles. We ensure that the product you receive matches the quality and specifications shown online, so you can shop with complete confidence.
Returning an item is simple and hassle-free. If you are not satisfied with your purchase, you can request a return within 7 days of delivery (unused and in original packaging). To start the process, simply contact our customer support team via WhatsApp, phone call, or email with your order number and reason for return.
Once your request is approved, we will arrange a courier pickup from your address or guide you to send the parcel back through a trusted courier service. After we receive and inspect the item, your refund or exchange will be processed promptly.
Note: Return shipping charges may apply in certain cases, except where the product is damaged, defective, or incorrect.
Yes, many of our popular products are regularly restocked. If an item is marked “out of stock,” it usually means fresh stock is already in production or on the way. Restock times may vary depending on product availability and demand.
A: We deliver all across Pakistan, including major cities and remote areas through trusted courier partners. Whether you are in Karachi, Lahore, Islamabad, or smaller towns, we ensure safe and timely delivery to your doorstep.
For international deliveries, please contact our customer support team to confirm availability and shipping charges before placing your order.
